Privacy Policy
Last updated: 4 July 2025
Connolly Retail Limited (company number 02081017) ("us", "our", "we", "Connolly") is the controller of your personal data collected through the Website. Connolly is committed to protecting and respecting your privacy.
Introduction
This privacy policy (the "Privacy Policy") sets out the types of personal data we collect when you access and visit http://connollyengland.com/ (the "Website") and any products or services offer via the Website, and how we may manage and use that data.
It is important that you read this Privacy Policy together with any other privacy notice or fair processing notices that we may provide on the Website at or around the time that we collect or process personal data about you so that you are fully aware of how and why we are using that data.
This Privacy Policy supplements other terms or notices on our Website and is not intended to override or replace them.
By visiting or otherwise using our Website, you accept that you have read and understood this Privacy Policy. If, for any reason, you do not agree with the content of this Privacy Policy, please stop using this Website.
We reserve the right to revise or amend this Privacy Policy at any time to reflect changes to our business or changes in the law. Where these changes are significant, we will endeavour to let users of the Website know. However, it is your responsibility to check this Privacy Policy before each use of the Website.
The Website is not intended for children and we do not knowingly collect personal data relating to children.
What Information Can We Collect?
The personal data we collect from you may include:
Identity Data: which includes your full name.
Contact Data: which includes your billing address, delivery address and e-mail address.
Financial Data: which includes bank account and payment card details.
Transaction Data: which includes details about payments to and from you and other details or services you have purchased from us.
Technical Data: which includes your IP address, operating system, browser type and browser version.
Usage Data: which includes information about how you use the Website and our products and services.
Marketing and Communications Data: which includes your preferences in receiving marketing from us and our third parties.
Where this Privacy Policy refers to 'personal data' it is referring to data about you from which you could be identified – such as your name, your date of birth, your contact details and even your IP address.
How Is Your Personal Information Collected?
Information you give to us
When you use the Website to complete a form, contact us by email or by post, report a problem with a Website, or offer your information to us in any way, we may collect, store and use the personal data that you disclose to us.
It is important that the personal data we hold about you is accurate and current. If you want to update the information you have previously given to us, please contact us on online@connollyengland.com.
Automated technologies or interactions
Each time you use our Website we will automatically collect your personal data including Technical Data and Usage Data. We collect this data using technologies such as cookies or other similar tracking technologies.
We use this data for several different reasons. Firstly, we use it to ensure that the Website works properly and that you are able to receive the full benefit of it. Second, we use the data to monitor online traffic and audience participation across the Website. We undertake both of these activities because we have a legitimate interest in doing so.
Please refer to our Cookies Policy below for further details.
Third parties or publicly available sources
We may also receive personal data about you from various third parties, and public sources, such as: analytics providers, advertising networks and search information providers.
How and Why Do We Use/Share Your Personal Data?
Lawful basis for processing your information
We will only use your personal data when the law allows us to. Most commonly we will use your personal data in the following circumstances:
- Where you have asked us to do so, or consented to us doing so;
- Where we need to do so in order to perform a contract we have entered into with you;
- Where it is necessary for our legitimate interests (or those of a third party) and your fundamental rights do not override those interests;
- Where we need to comply with a legal or regulatory obligation.
Marketing
We may use your personal data to contact you about our latest news, our products or our services (we call this marketing).
You will receive marketing communications from us if you have: subscribed to receive marketing communications from us; or purchased our products or services, and you have not opted out of receiving that marketing when you provide us with your email address.
To unsubscribe from marketing emails at any time, please click on the unsubscribe link at the bottom of any marketing email, or you can also contact us by email on online@connollyengland.com.
We will get your express opt-in consent before we transfer your personal data to any third party for its own marketing purposes.
Sharing your personal data
Depending on how and why you provide us with your personal data we may share it in the following ways:
- We may share your personal data with any member of our company group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006;
- With selected third parties who we sub-contract to provide various services and/or aspects of the Website's functionality;
- With analytics and search engine providers that assist us in the improvement and optimisation of this Website.
We may also disclose your personal data to third parties in the following events:
- If we were to sell or buy any business or assets;
- If Connolly or substantially all of its assets are acquired by a third party;
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation;
- In order to enforce or apply our Website's terms of use or to protect the rights, property, or safety of our company, our customers, or others.
Service Providers
Our service providers provide us with a variety of administrative, statistical, and technical services. We will only provide service providers with the minimum amount of personal data they need to fulfil the services we request. The following is a list of the type of trusted service providers we use:
- Website Developers
- Analytics Providers
- Payment Processors
- Client Relationship Management System Providers
- Logistics Providers
- Online Marketing Providers
Links to third party sites
This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
For How Long Do We Keep Your Personal Data?
We will hold your personal information on our systems only for as long as required to provide you with the services you have requested, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
In some circumstances you can ask us to delete your data: see 'Your Rights' below for further information.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Security
Connolly takes the protection of your information very seriously. Where we have given you a password that enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
International Data Transfers
Whenever we do transfer your personal data outside of the European Economic Area ("EEA"), we ensure that a similar degree of protection is afforded to it by ensuring that in most cases at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission;
- We will only transfer data to the US where the business is part of the Privacy Shield;
- Where we use certain service providers, we will use specific contracts approved by the European Commission.
By submitting your personal data, you agree to the terms of such transfers. If you would like more information please contact us by email on online@connollyengland.com.
Your Rights
Right of Access
You may, at any time, request access to the personal data we hold about you. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Your Right to Rectification
You may request that we correct personal data that we hold about you which you believe is incorrect or inaccurate.
Your Right to Erasure
You may ask us to erase personal data if you do not believe that we need to continue retaining it (the "right to be forgotten").
Your Right to Object to Processing
You may object to processing of your personal data where we rely on legitimate interest. You also have the right to object where we are processing your personal data for direct marketing purposes.
Your Right to Restrict Processing
This enables you to ask us to suspend the processing of your personal data in certain scenarios.
Your Right to Portability
We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
Your Right to Object to Automated Decision Making
You have the right to be informed about the existence of any automated decision making and profiling of your personal data.
Your Right to Withdraw Consent
You may withdraw your consent at any time where we are relying on consent to process your personal data.
Exercising Your Rights
When you write to us making a request to exercise your rights, we are entitled to ask you to prove that you are who you say you are.
Contact Details
If you have any queries regarding this Privacy Policy, if you wish to exercise any of your rights set out above or if you think that the Privacy Policy has not been followed, please contact us by emailing at online@connollyengland.com.
You may also lodge a complaint with our lead supervisory authority, the Information Commissioner, or your local supervisory authority.
Cookie Policy
Last updated: 02 March 2020
Information About Our Use of Cookies
We use cookies to distinguish you from other users of our Website. This helps us improve our Website and provides you with a better experience.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device's hard drive.
Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your device when you close your web browser. Persistent cookies will remain stored on your device until deleted or until they reach their expiry date.
Strictly necessary cookies
These are cookies that are required for the operation of our Website. This includes, for example, cookies that enable you to log into secure areas of our Website. Because these cookies are strictly necessary, we do not need to ask for your consent to use them.
Analytical/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it.
Functionality cookies
These are used to recognise you when you return to use our Website. This enables us to personalise our content for you, greet you by name and remember your preferences.
Targeting cookies
These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our advertising more relevant to your interests.
Essential Cookies
These cookies will be automatically deployed onto your computer when you use the Website: _cfduid, cart_sig, _orig_referrer, secure_customer_sig, shopify_pay_redirect.
Non Essential Cookies
These cookies will be offered to you when you use our Website – you may accept or decline them: _shopify_y, _landing_page, _ga, _gid, _gat, _y, _s, _shopify_s, _shopify_fs, _shopify_sa_t, _shopify_sa_p, _fbp, fr.
Please note that third parties may also use cookies, over which we have no control. You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.